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Petsmart coupon policy



 
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catmom
Coupon Admirer


Joined: 22 Apr 2003
Posts: 3814
Location: California

Posted: Sat Dec 02, 2006 10:23 pm    Post subject: Petsmart coupon policy

When we went to Petsmart to get our dog food today,the cashier told us he was only supposed to accept one coupon.He took all of them though,I didn't even have time to protest.He just scanned them all.
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shashabell
Coupon Lover


Joined: 13 Mar 2006
Posts: 19547

Posted: Sat Dec 02, 2006 10:26 pm    Post subject:

one coupon per order or per item?
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michele_1978
Coupon Lover


Joined: 27 Mar 2006
Posts: 5050
Location: Maryland

Posted: Sat Dec 02, 2006 10:41 pm    Post subject:

I worked there for four years there policy is this~

One Manufacturers coupon per item. But you can combine a petsmart coupon with it if there is one out there!
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catmom
Coupon Admirer


Joined: 22 Apr 2003
Posts: 3814
Location: California

Posted: Sat Dec 02, 2006 10:49 pm    Post subject:

shashabell wrote:
one coupon per order or per item?



I really don't know,he didn't explain and I didn't think to ask.I did have (5)b1g1f cesar coupons.
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catmom
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Joined: 22 Apr 2003
Posts: 3814
Location: California

Posted: Sat Dec 02, 2006 10:50 pm    Post subject:

michele_1978 wrote:
I worked there for four years there policy is this~

One Manufacturers coupon per item. But you can combine a petsmart coupon with it if there is one out there!


He said it was a new policy.We will see next Friday.
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michele_1978
Coupon Lover


Joined: 27 Mar 2006
Posts: 5050
Location: Maryland

Posted: Sat Dec 02, 2006 11:33 pm    Post subject:

I just emailed asking for a copy of there coupon policy! I'll see if I get a reply!
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michele_1978
Coupon Lover


Joined: 27 Mar 2006
Posts: 5050
Location: Maryland

Posted: Mon Dec 04, 2006 11:29 pm    Post subject:

this is the reply I received from my email!

December 4, 2006



Dear Mrs. XXXXXX,


Thank you for your recent email. PetSmart's vision is to provide Total Lifetime Care to Every Pet, Every Pet Parent, Every Time. We believe our everyday prices are lower than our competitors' everyday prices and in most cases, as low as or lower than their sale prices...but instead of making our Customers wait for a sale, we guarantee that our prices are the lowest EVERY DAY.


To back up our claim of Everyday Low Prices, we offer to price match items of local retail competitors. This guarantee states that if a Customer finds a lower price from a legitimate retailer on any identical item that they have purchased from PetSmart, we will price match the competitor's retail price at the PetSmart retail store. This guarantee gives our claim of Everyday Low Prices its credibility and is a vital part of our total company image.

We accept Manufacturer, PetSmart, and Competitor coupons. We also accept coupons downloaded from the internet as long as they scan through the register. We do not take coupons for competitor services or live pets.

Next time you are in the PetSmart store, please speak with the Store Manager, who will gladly assist you with any questions. You are important to PetSmart and we value any input you may have now and in the future.


Sincerely,
Belinda
Customer Care Specialist
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catmom
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Joined: 22 Apr 2003
Posts: 3814
Location: California

Posted: Tue Dec 05, 2006 1:28 pm    Post subject:

I think the cashier didn't want to deal with all my coupons.That was the first time I was told that.
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catmom
Coupon Admirer


Joined: 22 Apr 2003
Posts: 3814
Location: California

Posted: Tue Dec 12, 2006 12:09 am    Post subject:

Just an update,you can still use all the coupons you want.The cashier who told me that didn't want to deal with all the coupons I had.Used a bunch tonight with no problems.
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